Due to COVID-19, we are experiencing a shortage of inventory as we are all encountering a delay in floral shipments. With this in mind, floral substitutions on most items being delivered may occur without notice. Arrangements will be made to the same value paid with as similar as possible products. We appreciate your understanding at this time.

Occasionally it is necessary to substitute items that are either pictured or described online due to variations in supply across the country.

These substitutions may include:

  • The colour of a certain flower or flowers
  • Flower varieties
  • Containers and vases
  • Teddy bears or plush animals
  • Fruit or gourmet items
  • Rose boxes and balloons

We strive to retain the value and the integrity of every item ordered, paying particular attention to colour scheme and premium flower varieties.

Contact Customer Service